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Soft skills

1: Management
2: Teamwork
3: Tech support

Strengthen working relationships.

1 - Management

Requirements

Mentor junior colleagues.
Prioritise tasks.
Judge time estimates.

Examples

Mentoring:
- One-on-one meetings
Prioritisation:
- Ranking of Jira tasks
Time estimates:
- Story points

See also

Agile processes

Project management software

2 - Teamwork

Requirements

Facilitate knowledge transfer.
Deliver presentations.
Write code together.

Examples

Knowledge transfer:
- Code review comments
Presentations:
- Keynote presentations
Coding:
- Pair programming

See also

Agile processes

3 - Tech support

Requirements

Communicate with customers.
Log incidents.
Undergo training.

Examples

Communication:
- Tidio chat
Incidents:
- PagerDuty
Training:
- Google certification

See also

Agile processes